Relationship One AppCloud Documentation Hub

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User Documentation    

Time Zone Appender

Oracle Marketing Cloud - Eloqua
Campaign Enhancer

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Subscription Required

The Time Zone Appender app is a premium app and requires a subscription. To see subscription options or to start a trial, visit our AppCloud. If you don't have an AppCloud account, you'll need to create one first...but no worries, this app may require a subscription but you can create an AppCloud account for free!

App Overview

Use the Time Zone Appender Cloud Action to append a Time Zone offset to the contact, calculated from values within the contact.

App Installation

To install the Relationship One Time Zone Appender Cloud Action:

  1. Start a trial or get a subscription. Then, click on the install URL below:

https://login.eloqua.com/Apps/Cloud/Admin/Catalog/Add/08bceff2-6ba0-4957-87f5-bca87c357505/57-E8-1A-28-18-84-26-A9-1E-73-9A-C0-39-04-1F-C4

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IP Allowlisting

If you have Eloqua IP allowlisting enabled, please add AppCloud IPs to your allowlist - 44.236.213.84 and 44.238.209.213.

Please note, the installation process must be done by a user with Eloqua Customer Administrator rights.

  1. Log into Eloqua with your Eloqua Credentials, if required.

  2. Click Accept and Install to add the app to your Eloqua instance.

  3. Click Authenticate Me to grant permission for the app to communicate with Eloqua on your behalf.

  1. Click Accept or switch users to allow Eloqua to access the app.

  2. Select the contact field to write the Time Zone value to.

You will now see the Relationship One Time Zone Appender app in the App Catalog inside of your Eloqua instance.

The Relationship One Time Zone Appender app is now installed in the App Catalog inside of your Eloqua instance which can be found by clicking on Apps under the Settings menu in the Platform Extensions section. You can select the app to view the app description, modify the configuration settings, reinstall, or uninstall it. You can also check its status and dependencies.

App Configuration

Step 1: Add the Cloud Action

Within the Eloqua Campaign Canvas or Program Canvas, find the Time Zone Appender Cloud Action in the Actions menu area. Double-click on or drag the Time Zone Appender Cloud Action onto your canvas workspace.

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Save Your Campaign or Program First

After adding the Time Zone Appender app to your Campaign or Program canvas, we use information about the canvas as part of the app configuration. You must save your campaign before moving forward.

Double click on the cloud action and click the configure button.

Step 2: Configure Time Zone Criteria

Add a row and select a criteria type to attempt to determine the Time Zone of the contact. Then select the corresponding field(s) from the contact. You can also reorder the priority.

Note: The app will attempt to match across all criteria selected. In the event that the app does not return a single response, it will then attempt to choose a Time Zone based off of each criteria in the order in the configuration. Select from the dropdown the corresponding contact field to match.

Step 3: Default Value

You can decide to automatically write a default value if no time zone is found for the given contact. To do so, turn the switch for Allow Default Value to On. Then enter in the UTC Time Zone offset (Example: −05:00).

Step 4: Update Rule

Additionally, you can determine the Update Rule for the contact's record. Not specifying a rule will use the default for your Eloqua instance.

To use the Update Rule, turn the switch to the On position, and select from the dropdown the desired rule.

Click Save to complete your app configuration. The Cloud Action will automatically enable when you activate the Campaign or Program.

Updated 7 months ago

Time Zone Appender


Oracle Marketing Cloud - Eloqua
Campaign Enhancer

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